After your custom made windows and doors are produced, it is time for them to be carefully packed and leave the production facility in China so they can begin their journey to you.
Step 1: Packing
Once production is complete, your order is transferred to the logistics department.There, your windows and doors are loaded onto Iron Pallet/Wooden Case+plastic belts+protective film+EPE carefully fastened together. They are then prepared for transport to the port via truck.
Step 2: Shipping
Depending on the size of your order, they will be loaded into a 20 foot, 40-foot standard or 40-foot high cube container. Upon shipment, we provide you the following documents which will help you arrange clearance through customs.
Step 3: Arrival at port & Customs Clearance
When the container ship reaches your nearest local port, the container is then unloaded and the customs clearance process begins. We can arrange for a broker to assist with the process upon request. We have extensive experience in worldwide logistics and are happy to assist you in any way we can.
Manufacturing Lead Time
All indicated lead times and delivery time frames are approximate. We do our best to ensure that all orders are dispatched within the indicated time however this is a manufacturing process where we rely on other suppliers and contractors to ensure that everything goes to plan. You can always contact our Dispatch Department to follow up on the progress of your order and we are always happy to assist to the best of our ability.