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FAQ

HT102 series products are sliding doors/windows ,awning windows and casement doors.HT76 series products are awning windows.We also have Bi-folding door and glass louver windows.

Powder coating is our profile surface treatment.Our stock and free colors are matt black, monument and pure white. Needs other than these three colors need to be charged according to the situation

Usually, 50 percent of the deposit and 50 percent of the balance are paid before shipment.

Is there any difference from local installation?
Do you have an installation agent or can you assign the installation team to project site?
First of all, we will configure different installation accessories for different wall structures. Secondly, we will provide you with installation solutions or installation guides.
In addition, we can provide video installation guidance services.

Yes, all of our windows and doors are certified with AS2047, and we also have glass AS2208 certification because Australia and New Zealand are our main markets.

Usually,for regular orders,our factory will take 30 to 35 days to produce.Our factory’s processing time depends on several factors:the color of the profile, the glass configuration and the total square meters.

We are 100% real source aluminum doors and windows supplier, with nearly 20 years experience in door and windows sales in Shenzhen, owning a 2000 square meters production factory workshop.

First, we will ask customers to provide architectural drawing,then we will analyze and
quote it.
Secondly, we will confirm the order drawings with customers, then place the order for the factory to make.
Finally, after the product debugging and the inspection is completed, it will be shipped to the customer.

We have been focusing on developing the Australian market for nearly 10 years. The most important thing is that we have high product quality, favorable price, excellent service and efficient after-sales service.